On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Member Rights and Resources | Allwell from Buckeye Health Plan
Member Rights and Resources
With Wellcare By Allwell, you’ll always have someone on your side to help you be in charge of your health. The friendly service and easy-to-understand information you receive from Wellcare By Allwell will help you feel confident about making healthcare decisions. This page contains information you may find helpful during your membership.
Plan Exclusions & Limitations
Prior Authorization Rules
Low Cost Internet
Medical Necessity Criteria
Text Message Legitimacy
Quality Improvement Program
Appeals & Grievances
Fraud, Waste & Abuse
Helpful Resources
Additional Forms
Disenrollment
Interoperability and Patient Access
Medical Necessity Criteria
How to Use the Find a Provider Tool
Dental Benefit
Follow-Up Care
Telehealth
Care Management
If you have questions please, contact Member Services.